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How AI Is Transforming Physical Security for Businesses

artificial intelligence security system​

Most commercial camera systems simply record what happened. They capture hours of footage of an empty parking lot, a warehouse dock, a back hallway after hours, or the reception area. No one reviews the footage unless something went wrong. 

By the time anyone watches the tape, the damage is done. That’s the security gap AI can help close. An artificial intelligence security system doesn’t just record. It notices patterns and flags the moment something looks off.  If you are managing risk across a property in the Pittsburgh and Tri-State area, that difference between recording and noticing is where AI is changing security.

Why This Matters Right Now

It’s tempting to treat it like an upgrade you bolt onto an existing camera. It works better as one piece of a bigger picture. 

The properties getting the most value pair AI-driven systems with video surveillance, access control, alarm systems, and professional monitoring. The real promise of AI and machine learning in security systems is connecting those tools into one coordinated response instead of leaving them to work in separate silos.

That gap isn’t hypothetical. Pittsburgh police fielded nearly 9,100 burglar alarm calls in 2023, and fewer than 1% led to a filed report. Officers spent around 4,200 hours per year on calls leading nowhere, according to CBS News Pittsburgh. The department started prioritizing verified alarms over automatic dispatch. 

That’s part of the problem AI helps solve. When your camera flags or access control systems flag an incident, it sends an alert to your designated team members. They can follow up before calling the police. 

That’s a shift in how a property gets protected. Adding smarter equipment works best when combined with an integrated plan and professional monitoring. 

What AI Actually Does on a Modern Camera System

AI-enabled video analytics can help identify specific patterns and activities, such as:

  • Someone loitering near an entrance 
  • A guest crossing a line they shouldn’t or entering a sensitive area
  • Notice a license plate on a vehicle that’s circled the lot twice
  • Tell the difference between a stray cat and a person on tour grounds after hours

The real value isn’t the alert itself. Smart surveillance security solutions may filter out the thousands of hours of nothing so a security manager only has to look at footage that matters.

Think about what that means for a hospital campus with a dozen entrances or a school with a single overnight custodian. Or maybe you have a warehouse where the loading dock sits empty for most of the night. A person watching a wall with several monitors will eventually miss something. A system that flags unusual activity solves a real staffing and attention problem.

That kind of fast, adaptive defense is exactly what researchers are racing to build. Carnegie Mellon University’s CyLab Security and Privacy Institute is a leader in researching the use of AI and machine learning in security systems. They use a multidisciplinary approach with researchers from robotics, computer science and public policy working together to “create a world where technology can be trusted.”

You don’t have to look far to see this in action. Chartiers Valley School District installed a system called Wi-AI, as reported by WPXI. It detects concealed weapons by reading how Wi-Fi signals bounce and distort as they move through a room. Since it doesn’t use cameras or collect biometric data, it may help address some of the privacy concerns associated with traditional surveillance. Hempfield Area School District began its own installation soon after, according to CBS News Pittsburgh. 

The company behind it built the system on Carnegie Mellon University research. It identifies weapons with about 95% accuracy and a 4% false-positive rate. Since false positives happen, you still need trained professionals to follow up and act on the information. 

Jamie Schmidt, Hempfield’s director of innovation and strategic partnerships, described the system as “another layer of safety” on top of the metal detectors the district already used.

What to Ask Before You Install Anything

AI-enabled cameras are a genuine upgrade over passive recording. Like anything new, they raise new questions your old system didn’t. Before signing off on a new install, look into.

  • Who has access to the AI model’s data? Video analytics run on data that has to live somewhere. Ask your vendor where and how it’s stored. Also, who can see it?
  • How do alerts actually get reviewed? An AI flag is a starting point, but not an answer. Someone still needs to look and confirm what the system caught. Someone needs to decide what happens next.
  • What happens when the system gets it wrong? Every AI platform has occasional false positives. Ask how the vendor handles them. Also ask how the system improves itself over time.
  • How transparent is the vendor about how the model works? You may not want a technical deep dive, but you should be able to get a straight answer. 

This guidance tracks closely with federal recommendations. The current advice is to keep a person in the loop for any critical safety decisions, as outlined in a joint publication from the Cybersecurity and Infrastructure Security Agency (CISA), the National Security Agency, and international partner agencies. 

When securely integrating AI into operational technology, work in that human oversight before letting AI models touch your sensitive systems. As services like hospitals and health care facilities start using AI, there are also HIPAA and other regulatory concerns you need to consider. Be sure to carefully vet any security vendors since AI cybersecurity and physical security need to work together.

The guidance also recommends keeping AI processing separate from the systems it monitors. Send sanitized data out to a secured platform rather than letting an unproven model sit directly inside a building’s safety-critical loop. An AI security camera system without answers to these questions is a liability disguised as an upgrade.

A Smarter System Isn’t a Replacement for a Plan

In my conversations with facilities and operations teams, the businesses that get the most out of AI-enabled security are the ones who treat it as one part of a broader plan. While it may make your job easier, it isn’t a fix on its own. 

A camera that flags unusual activity helps, but only if you have a trained professional to monitor it and decide what to do. With remote access, this can be done from just about anywhere. 

That’s usually where a professionally monitored 2 Krew Security and Surveillance system earns its keep. Pair AI-enabled cameras with a customized security alarm system and real monitoring for smarter detection and speedy response. If your current setup is still just recording and hoping nothing goes wrong, it’s worth a conversation about what a system built for how your property actually operates could look like.  

Reach out to 2 Krew to talk through what that would mean for your business.

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Brian Kozlosky

Brian Kozlosky is the President and Founder of 2 Krew Security & Surveillance, a trusted provider of tailored security and surveillance solutions serving the Greater Pittsburgh and Tri-State area since 2006. With more than 25 years of industry experience, Brian leads a team of certified professionals dedicated to delivering end-to-end security services, including system design, integration, installation, and ongoing support for both commercial and residential clients. Under his leadership, 2 Krew has been recognized among SDM’s Top 100 Security Companies and voted #1 by Leader Times six years in a row. Known for his hands-on approach, Brian ensures every project is customized to meet client needs, with a focus on innovation, reliability, and peace of mind.

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A Message from
Brian Kozlosky

President/Founder

2 Krew Security is dedicated to keeping our customers and staff safe during the COVID-19 pandemic. Our office is open during regular business hours to assist with any needs.

Technicians are required to wear face coverings, carry hand sanitizer, and increase handwashing practices during installs.

Please contact our office with any concerns or additional requests surrounding the steps we are taking to keep everyone safe.

~ Brian Kozlosky

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