A basic security system will not be able to communicate with the Monitoring Center, but it will sound the siren on-premises.
A 2 Krew sales representative can show you cellular or network backup options that will overcome phone line issues.
All 2 Krew Security systems have a battery backup that will run your system for several hours.
We can also program your system to automatically send a Power Failure signal to our Monitoring Center which will be recorded in your alarm history.
Simply use your alarm code to silence the alarm.
The monitoring center will contact you to make sure everything is okay and will ask if you need them to dispatch the authorities or not in case there is an emergency.
If nobody answers on the contact list, the monitoring center will determine something happened and will dispatch the police.
Yes. These are 24/7 monitored sensors.
2 Krew Security Monitoring Center will receive fire and carbon monoxide alarms even if your alarm keypad is not armed. These are 24/7 monitored sensors.
For Residential accounts, you will always be called first before the fire company is dispatched.
For Commercial accounts, the fire company will always be dispatched on any fire alarm.
Yes. Please visit our Web Portal Here and set up an online account.
From the Portal, you can pay bills, update billing information, and enroll in auto-pay or paperless statements.
Call 2 Krew customer service during our normal hours of operation to update credit card and billing information.
Customer Support: 724-543-0274
Contact the Customer Service Department and one of our representatives will assist you with obtaining a certificate.
Customer Support: 724-543-0274
To update your contact list, call our Customer Service Department with your password necessary to make any account changes.
Customer Support: 724-543-0274
2 Krew Security Monitoring tests your system after the installation or takeover of any BA account to ensure all equipment is working properly.
The Customer should not have to test the system regularly because the system will notify the customer of any troubles if a device is not working properly.
Fill out the form on the contact page and select the sales option.
You can also call the Sales Department at: 724-543-0274
Contact your sales representative or 2 Krew customer service to provide options for your upcoming move to your new home.
Customer Support: 724-543-0274
Absolutely! We offer 24×7 technical support that can assist with any issues.
Customer Support: 724-543-0274
2 Krew Security is dedicated to keeping our customers and staff safe during the COVID-19 pandemic. Our office is open during regular business hours to assist with any needs.
Technicians are required to wear face coverings, carry hand sanitizer, and increase handwashing practices during installs.
Please contact our office with any concerns or additional requests surrounding the steps we are taking to keep everyone safe.
~ Brian Kozlosky
