Are you the missing member of the 2 Krew team?

Job Postings

2 Krew Security and Surveillance is looking for key members to complete our Krew.

Tech Support Specialist

Hours: Full-Time

Job Description:

This is an IT/customer technical support position. This position supports the day-to-day management of customer security hardware and software, as well as various aspects of technical, installation, operational, and ongoing service performance operations.

Eligibility Requirements:
  • An Associate’s or Bachelor’s Degree in information technology is required.
  • At least one (1) year of experience working in IT tech support or Help Desk.
  • A basic understanding of security and video systems and how they connect via WAN and LAN networks.
  • Significant knowledge of and experience with TCP/IP networking for SOHO, port forwarding, DDNS, IP addressing, routing/switching, etc.
  • Can demonstrate fundamental computer, networking, and IT knowledge.
  • Computer hardware knowledge and experience with both PC and Apple operating systems.

General Administrator​

Hours: Full-Time

Job Description:

This position enhances the effectiveness of the company by providing information management support and organization to administrative and sales personnel. It’s a full-time position, Monday-Friday, and will entail a 90-day orientation period.

Job Type: Full-time

Salary: From $16.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule: 8 hour shift / Day shift / Monday to Friday

Work Location: In person



  • Two-year associate or bachelor’s degree preferred.
  • Minimum 1 year of office and/or administrative experience required.
  • Computer savvy and fluent with social media.
  • A current valid driver’s license is required.
  • Motivated, driven, and independent.
  • A high degree of analytical ability and sound judgment.
  • A high degree of verbal and written communication skills.
  • Ability to plan, organize, and prioritize projects, tasks, and daily work.
  • Has a “Do whatever it takes to get the job done” attitude.
  • Adheres to the company’s ethics, privacy policies, and all other policies and procedures
  • Must demonstrate discretion, integrity, patience, management of stress, and fair-mindedness consistent with all company policies and procedures.
  • Participates in the continual improvement of systems, processes, policies, procedures, and materials relating to the operation of the company.
  • Maintains positive working relationships with all employees, management, clients, outsiders, and staff.
  • Ability to work infrequent evenings and weekends as required.
    • Some infrequent travel may be required as part of a team.
  • Ability to work in a fast-paced, busy office environment.
  • Applicant must pass a background and drug test.


Office Operations

  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Cross-trains on Specialists’ tasks to act as a backup.
  • Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications.
  • Responds to inquiries in a compliant, pleasant, and ethically sound manner.
  • Manages customer satisfaction by routinely following up on new and existing customers.
  • Maintains industry technical knowledge by reading and understanding industry-related publications.
  • Completes any forms in accordance with company procedures.
  • Emails promotional material and other information as requested.
  • Assists sales team in proposal data entry and information management.
  • Confirms appointments for clients, customers, and employees.
  • Assists the President in performing administrative tasks.
  • Maintains filing systems for records, correspondence, and other material.
  • Research to find needed information to support company employees and customers.
  • Assists and coordinates conferences and meetings.
  • Reviews/proofreads work done by others and provides recommended revisions.
  • Operates office equipment such as scanners, copiers, and phone systems, and uses company-specific software to enter/retrieve data.

Customer Service:

  • Prepares new customer contracts and distributes them to customers
  • Assists customers with new account setup and managing existing accounts.
  • Addresses customer compliments, complaints, and account questions.
  • Assists in preparing welcome packets for all new customers.
  • Greets visitors and customer service callers and routes the customer according to standardized processes.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Contributes to team effort by accomplishing related results as needed, assists team members and customers to ensure customer satisfaction is 100%.

Business Development Manager

Hours:  Full-Time

Job Description: 

The primary responsibility of the Business Development Manager is to prospect, grow, and nurture new business opportunities within the Pittsburgh metro area with a focus on generating new revenue and improving profitability in accordance with 2 Krew business objectives. This position is tasked with prospecting to identify new potential opportunities and progress them through the sales cycle, converting leads into customers. The BDM develops and maintains positive relationships with new and existing commercial customers by highlighting industry knowledge and expertise backed by the company’s reputation. This position supports a fast-paced growth environment and regularly communicates with the internal sales and leadership teams.

This BDM is a salary-plus-commission position. There will also be bonus opportunities based on the overall achievement of the position KPIs. Both the commission scale and KPI/bonus structure are available upon request.

Duties and Responsibilities: 

  • Leverages various contact methods such as cold calling or in-person meetings to secure profitable sales through contact lists and self-generated leads to grow YoY results 

  • Accomplishes business development by researching and developing marketing/sales opportunities and plans 

  • Sells and assists in the design of fire alarms, intrusion alarms, access control, video surveillance, and data solutions for new and existing customers. 

  • Meets regularly to develop and maintain relationships with stakeholders via face-to-face visits, video conferencingor phone calls  

  • Possesses the ability to present proposals and solutions to all levels of staff, including executives 

  • Maintains strong understanding of market share and competitor strategies 

  • Maintains an awareness of industry and market trends and technical developments and informs leadership of any potential impacts 

  • Identifies and maintains a detailed and accurate database of qualified prospects within the company CRM  

  • Attends relevant industry events to identify market opportunities 

  • Manages key accounts as needed by sustaining rapport with stakeholders through making periodic visitsexploring specific needs, and anticipating new opportunities 

  • Attends a minimum of one industry specific networking event each month  

  • Meets or exceeds a monthly sales quota  

  • Updates knowledge by participating in continual education through sales and vendor-specific training 

  • Maintains status in professional and industry-specific organizations 



  • Develops business case for new opportunities and proposes strategic approaches to winning bids 

  • Assists with strategic planning as well as budget creation 

  • Assists in identifying and implementing marketing strategies 

  • Reviews, updates, writes, and communicates policies and procedures to improve the position’s effectiveness 

  • Assists internal sales, project management and executive leadership to ensure the mission, vision and values are honored for each client/job 


Requirements, Skills, and Qualifications: 

  • 2 years of proven experience winning new B2B relationships 

  • Excellent communication skills, self-motivated, self-starter, sense of urgency, personable, and well organized. 

  • Proficiency in basic PC skills, including Microsoft Office and CRM software 

  • Strong interpersonal and problem-solving skills 

  • Strong business acumen 

  • Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services 

  • Proactively and consistently demonstrates the value of selecting 2 Krew as a security partner 

  • Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks 

  • Ability to understand customer requirements and project concepts to interpret, translate, and explain detailed technical ideas to both technical and non-technical audiences 

  • Team oriented with the ability to work independently and with minimal supervision through strong organizational skills 

  • Attends and participates in all required company meetings 

  • Valid driver’s license 

  • No criminal background 

  • Regular travel is required 

  • Minimum of 40 hours per week. Some night and weekend work may be required 


Sales Administrator​

Hours: Full-Time

Job Description:

The Sales Administrator will work closely with the sales team to prepare meeting minutes, and proposals, follow through with customers, routing calls, assist with conferences and meetings, and provide exemplary customer service to our clients as well as the sales team.

Eligibility Requirements:

  • A high degree of analytical aptitude

  • Strong attention to detail and a “can-do” attitude.

  • MS Office experience as well as knowledge of office equipment is required.

  • High school diploma or equivalent required, degree preferred.

  • Minimum 1-year sales or other administrative experience.


Field Service Technician

Hours: Full-Time

Job Description:

This position is responsible for the overall installation and general programming of a multitude of residential and commercial security systems.

Systems-types Include:

  • Fire Alarm
  • Burglar Alarm
  • Access Control Systems
  • Audio Components
  • Data Networks
  • Door Entry Controllers
  • Other Low voltage Electronics



2 Krew provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.”


A Message from
Brian Kozlosky


2 Krew Security is dedicated to keeping our customers and staff safe during the COVID-19 pandemic. Our office is open during regular business hours to assist with any needs.

Technicians are required to wear face coverings, carry hand sanitizer, and increase handwashing practices during installs.

Please contact our office with any concerns or additional requests surrounding the steps we are taking to keep everyone safe.

~ Brian Kozlosky

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