This is an IT/customer technical support position. This position supports day-to-day management of customer security hardware and software, as well as various aspects of technical, installation, operational and ongoing service performance operations.
Associate's or Bachelor's Degree in information technology is required. Must have at least one (1) year of experience working in IT tech support or Help Desk.
Must have basic an understanding of security and video systems and how they connect via WAN and LAN networks. Must have significant knowledge of and experience with TCP/IP networking for SOHO, port forwarding, DDNS, IP addressing, routing/switching, etc. Must demonstrate fundamental computer, networking and IT knowledge. Must have computer hardware knowledge and experience with both PC and Apple operating systems.
For Our HQ Location in Kittanning: The Outside Sales Representative will be responsible for responding to inquiries from existing customers, developing new leads and calling on existing commercial customers to cross-sell equipment and services that meet their needs.
Outside Sales teams will also be responsible to provide our customers with products and services that support the well-being and security they desire.
Outside Sales Representatives will identify positive features and advantages of our products and services over our competition. Our goal is to generate and grow sales and retain customers for life by providing exceptional customer service.
For Our Location in Pittsburgh: The Outside Sales Representative will be responsible for responding to inquiries from existing customers, developing new leads and calling on existing commercial customers to cross-sell equipment and services that meet their needs.
Outside Sales teams will also be responsible to provide our customers with products and services that support the well-being and security they desire.
Outside Sales Representatives will identify positive features and advantages of our products and services over our competition. Our goal is to generate and grow sales and retain customers for life by providing exceptional customer service.
The Sales Administrator will work closely with the sales team to prepare meeting minutes, proposals, follow through with customers, routing calls, assisting with conferences and meetings, and providing exemplary customer service to our clients as well as the sales team.
The successful candidate should have:
• A high degree of analytical aptitude
• Strong attention to detail and a “can-do” attitude.
• MS Office experience as well as knowledge of office equipment is required.
• High school diploma or equivalent required, degree preferred.
•Minimum 1-year sales or other administrative experience.
Full-time Position
This is an entry-level IT help desk position that supports day-to-day customer needs such a:
This position is responsible for the overall installation and general programming of a multitude of residential and commercial security systems.
Systems-types include Fire Alarm, Burglar Alarm, Access Control Systems, Audio Components, Data Networks, Door Entry Controllers, and other low voltage electronics.
Part Time / Entry Level
This position is responsible for installing (pulling) wire in commercial and residential buildings.
Responsibilities include (not not limited to)
• Following work orders and Reading blueprints • Regularly communicating with lead technician or supervisor to report job status • Stocking supplies and materials to and from service trucks and at jobsites • Recording and Documenting all work activity on appropriate forms • Any additional entry-level tasks as needed/required.
2 Krew Security is dedicated to keeping our customers and staff safe during the COVID-19 pandemic. Our office is open during regular business hours to assist with any needs.
Technicians are required to wear face coverings, carry hand sanitizer, and increase handwashing practices during installs.
Please contact our office with any concerns or additional requests surrounding the steps we are taking to keep everyone safe.
~ Brian Kozlosky
