This is an IT/customer technical support position. This position supports the day-to-day management of customer security hardware and software, as well as various aspects of technical, installation, operational, and ongoing service performance operations.
This position enhances the effectiveness of the company by providing information management support and organization to administrative and sales personnel. It’s a full-time position, Monday-Friday, and will entail a 90-day orientation period.
Job Type: Full-time
Salary: From $16.00 per hour
Schedule: 8 hour shift / Day shift / Monday to Friday
Work Location: In person
DUTIES & RESPONSIBILITIES
The primary responsibility of the Business Development Manager is to prospect, grow, and nurture new business opportunities within the Pittsburgh metro area with a focus on generating new revenue and improving profitability in accordance with 2 Krew business objectives. This position is tasked with prospecting to identify new potential opportunities and progress them through the sales cycle, converting leads into customers. The BDM develops and maintains positive relationships with new and existing commercial customers by highlighting industry knowledge and expertise backed by the company’s reputation. This position supports a fast-paced growth environment and regularly communicates with the internal sales and leadership teams.
This BDM is a salary-plus-commission position. There will also be bonus opportunities based on the overall achievement of the position KPIs. Both the commission scale and KPI/bonus structure are available upon request.
Duties and Responsibilities:
Leverages various contact methods such as cold calling or in-person meetings to secure profitable sales through contact lists and self-generated leads to grow YoY results
Accomplishes business development by researching and developing marketing/sales opportunities and plans
Sells and assists in the design of fire alarms, intrusion alarms, access control, video surveillance, and data solutions for new and existing customers.
Meets regularly to develop and maintain relationships with stakeholders via face-to-face visits, video conferencing, or phone calls
Possesses the ability to present proposals and solutions to all levels of staff, including executives
Maintains a strong understanding of market share and competitor strategies
Maintains an awareness of industry and market trends and technical developments and informs leadership of any potential impacts
Identifies and maintains a detailed and accurate database of qualified prospects within the company CRM
Attends relevant industry events to identify market opportunities
Manages key accounts as needed by sustaining rapport with stakeholders through making periodic visits, exploring specific needs, and anticipating new opportunities
Attends a minimum of one industry specific networking event each month
Meets or exceeds a monthly sales quota
Updates knowledge by participating in continual education through sales and vendor-specific training
Maintains status in professional and industry-specific organizations
Develops business case for new opportunities and proposes strategic approaches to winning bids
Assists with strategic planning as well as budget creation
Assists in identifying and implementing marketing strategies
Reviews, updates, writes, and communicates policies and procedures to improve the position’s effectiveness
Assists internal sales, project management and executive leadership to ensure the mission, vision and values are honored for each client/job
Requirements, Skills, and Qualifications:
2 years of proven experience winning new B2B relationships
Excellent communication skills, self-motivated, self-starter, sense of urgency, personable, and well organized.
Proficiency in basic PC skills, including Microsoft Office and CRM software
Strong interpersonal and problem-solving skills
Strong business acumen
Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
Proactively and consistently demonstrates the value of selecting 2 Krew as a security partner
Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Ability to understand customer requirements and project concepts to interpret, translate, and explain detailed technical ideas to both technical and non-technical audiences
Team oriented with the ability to work independently and with minimal supervision through strong organizational skills
Attends and participates in all required company meetings
Valid driver’s license
No criminal background
Regular travel is required
Minimum of 40 hours per week. Some night and weekend work may be required
The Sales Administrator will work closely with the sales team to prepare meeting minutes, and proposals, follow through with customers, routing calls, assist with conferences and meetings, and provide exemplary customer service to our clients as well as the sales team.
A high degree of analytical aptitude
Strong attention to detail and a “can-do” attitude.
MS Office experience as well as knowledge of office equipment is required.
High school diploma or equivalent required, degree preferred.
Minimum 1-year sales or other administrative experience.
This position is responsible for the overall installation and general programming of a multitude of residential and commercial security systems.
2 Krew provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.”
2 Krew Security is dedicated to keeping our customers and staff safe during the COVID-19 pandemic. Our office is open during regular business hours to assist with any needs.
Technicians are required to wear face coverings, carry hand sanitizer, and increase handwashing practices during installs.
Please contact our office with any concerns or additional requests surrounding the steps we are taking to keep everyone safe.
~ Brian Kozlosky